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Privacy Policy

Your privacy matters to us. This policy explains what information AquaStop collects, how we use it, and the steps we take to protect it.

This Privacy Policy describes how AquaStop ("AquaStop", "we", "us", or "our") collects, uses, and protects information you provide when you visit our website, request plumbing service, contact our team, or use our plumbing-related services. By using our website and services, you acknowledge the practices described in this policy.

Information We Collect

We may collect information you voluntarily provide, such as your name, email address, phone number, property details, service requirements, and messages submitted through our forms. We may also collect limited technical information automatically when you browse our website, including browser type, device information, approximate location, pages visited, and general website activity. This information helps us understand how the site is used and improve our online services.

How We Use Your Information

We use collected information to respond to plumbing service inquiries, understand the type of assistance you need, arrange requested services, manage communications, handle service-related requests, and improve our website and customer experience. With your permission, we may also send information about plumbing services, maintenance opportunities, service updates, or promotional offers. You can opt out of marketing communications at any time.

How We Share Information

We do not sell your personal information. We may share limited information with trusted service providers that help us operate our website and services, including hosting providers, analytics services, communication platforms, scheduling tools, payment processors, and other operational partners. Information is shared only when reasonably necessary for them to provide their services. We may also disclose information when required by law or when necessary to protect the rights, safety, and property of our customers, staff, or business.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. Although no online system or method of electronic storage can be guaranteed to be completely secure, we take appropriate steps to protect the information entrusted to us and regularly review our security practices.

Your Rights and Choices

Depending on where you live and applicable law, you may have rights concerning the personal information we maintain about you, including the ability to request access, correction, or deletion and to object to or restrict certain types of processing. If you would like to exercise an applicable privacy right, please contact us using the information provided below.

Children's Privacy

Our website and plumbing services are not intended to knowingly collect personal information from young children. We do not intentionally request personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact AquaStop so we can review the situation and take appropriate action.

Changes to This Policy

AquaStop may update this Privacy Policy when our services, website practices, or legal requirements change. Any revised version will be published on this page. We encourage you to review the policy periodically so you remain informed about how we handle personal information.

Contact Us

If you have questions about this Privacy Policy or how AquaStop handles personal information, please contact us by email at [email protected], by phone at +1 973 315 6993, or by mail at 55 Sparta Ave N, Sparta, NJ 07871.